404: The page you're looking for was not found on this site

Please take a look at the search results below

Configuring Department-Specific Outgoing Email Accounts

In LiveAgent, administrators have the option to allow chosen [outgoing email ...
Home -> Technical Support -> Features and functions -> Email accounts -> Emailing feature related topics

Agents

Agents are people who in the first place provide support services, but, depen...
Home -> Technical Support -> Features and functions -> LiveAgent panel -> Agents management

Connecting Microsoft account as outgoing email account

When connecting Outlook/Office 365 account with a standalone LiveAgent licens...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

How to create new reseller account using REST api

Here is an example call in PHP: Here is example response in XML: ...
Home -> Technical Support -> Reseller/Partner program -> Partner REST API -> REST API Examples

Built-in email account configuration

Every LiveAgent account has a pre-set built-in outgoing and incoming email ac...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

How to upgrade/downgrade an account using REST api

Here is how you can change some account variation: After this you s...
Home -> Technical Support -> Reseller/Partner program -> Partner REST API -> REST API Examples

Unable to connect Yahoo! mail account

If you searched for this article, most likely you've got the following error ...
Home -> Technical Support -> Troubleshooting -> Email accounts

Connecting Google account as outgoing email account

LiveAgent uses Google OAuth authentication to connect with your Gmail account...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Connecting Google account as incoming email account

LiveAgent uses Google OAuth authentication to connect with your Gmail account...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

Is it recommended to use the LiveAgent integrated built-in e-mail address to communicate with customers?

Customer context: Every LiveAgent account has a pre-set built-in outgoing and...
Home -> Frequently asked questions -> General -> Emails

Connecting Forwarding email account

Mail forwarding is possible only with LiveAgent cloud-hosted accounts. If you...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

Does the built-in email account count towards the Enterprise plan's 500 incoming and 500 outgoing email account limits?

Customer context: The customer is using LiveAgent and has the Enterprise subs...
Home -> Frequently asked questions -> General -> Emails

Using email account's alias to send emails

Companies often have a specific email setup where they have one general email...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Can I create additional default (ladesk) mail accounts?

Customer context: A customer wants to know if they can create additional defa...
Home -> Frequently asked questions -> General -> Emails

Connecting email address via SMTP as outgoing email account

If you have an email account from a different provider than Google (https://s...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Can I change the domain of my account?

Customer context: A customer wants to know how to change the domain name asso...
Home -> Frequently asked questions -> General -> Agent panel

Connecting Microsoft account as incoming email account

When connecting Outlook/Office 365 account with a standalone LiveAgent licens...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

How to create a hosted account

If your customer asks for a hosted account running on our cloud, simply follo...
Home -> Technical Support -> Reseller/Partner program -> Reseller panel

Free account email limitations

Introduction When using a LiveAgent Free Account, it's important to be aware ...
Home -> Getting Started

Can I temporarily deactivate an agent's account?

Customer context: A customer wants to know if they can temporarily deactivate...
Home -> Frequently asked questions -> Security

How can I start using my trial account of LiveAgent?

Customer context: A new user who has recently signed up for a trial account o...
Home -> Frequently asked questions -> General -> Agent panel

Can I connect an office365 email account secured by two-step authentication to LiveAgent?

Customer context: The customer wants to add an office365 email address secure...
Home -> Frequently asked questions -> General -> Emails

Connecting email address via IMAP/POP3 as incoming email account

If you have an email account from a different provider than Google (https://s...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

How to get basic account info

Here is how you can get basic account info: An example answer shoul...
Home -> Technical Support -> Reseller/Partner program -> Partner REST API -> REST API Examples

Viber account integration

The Viber integration allows you to connect your Viber Bot account to your Li...
Home -> Technical Support -> Features and functions -> Social networks & messaging apps

Instagram account integration

The Instagram integration allows you to connect your Instagram account to you...
Home -> Technical Support -> Features and functions -> Social networks & messaging apps -> Facebook & Instagram

What are the email sending limitations in LiveAgent?

Customer context: A customer is curious about any potential email sending lim...
Home -> Frequently asked questions -> General -> Limits

Why was my lifetime AppSumo account suspended?

Customer context: An AppSumo user who purchased a lifetime account but has be...
Home -> Frequently asked questions -> Billing and Payments

What is an incoming email account and an outgoing email account?

Customer context: The customer wants to understand what incoming and outgoing...
Home -> Frequently asked questions -> General

How can I update my billing information in LiveAgent account?

Customer context: A customer wants to know how to update their billing inform...
Home -> Frequently asked questions -> Billing and Payments
×