General Protection Settings

Besides IP ban and password-specific settings, LiveAgent offers a number of additional general protection settings, which can be found in the Agent panel >  Configuration > Protection > Settings. There you have the following options:
  • Allowed file types - Allows only specific file types to be uploaded in the contact widgets

  • Visitor cookie lifetimeSets the number of days for which the cookie identifying customers on your website will be valid 

  • Agent panel access - Allows access to your agent panel only from specific IP addresses

  • Allow KB in iframe - Allows / Disallows using iframe for your Knowledgebase

  Do not forget to save your changes!

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