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How to set up amazon simple email service (amazon SMTP) in Live Agent?

Using Amazon SES with LiveAgent is not recommended!
Amazon modifies email message header Message-ID which causes that replies are not correctly added into existing ticket but a new ticket is created. Read more here

If you want to use SMTP e-mail configuration and you wonder how to set it up using amazon's simple email service, use the following settings: 

 
SMTP Server: tls://email-smtp.us-east-1.amazonaws.com
SMTP server port: 465
tick "Always user a secure connectoin (SSL) when sending mail"
 
+ insert your own login credentials (username and password)

Here is a sample screenshot:
 

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