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How can I change the text direction in LiveAgent?

Customer context: A user looking to modify the text direction in LiveAgent. ...
Home -> Frequently asked questions -> General -> Agent panel

How to add quick language switcher to the customer portal

Quick Navigation - [Language switcher for the customer portal](#switcher) -...
Home -> Customizations -> Customer portal

Can I change the date and time formats in LiveAgent?

Customer context: A customer wants to change the date and time format display...
Home -> Frequently asked questions -> General -> Agent panel

Languages

Quick Navigation - [Selecting the language for the customer portal & my Live...
Home -> Technical Support -> Features and functions -> Languages

Languages regional (metadata) settings

LiveAgent allows you to personalize language regional settings such as date a...
Home -> Technical Support -> Features and functions -> Languages

Complete API reference

[Data fields formats](#dataformats) [Return messages formats](#returnmsgs) [E...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Documentation

How can I change the language of the chat widget?

Customer context: The customer wants to change the language of the chat widge...
Home -> Frequently asked questions -> General -> Chats

How can I change the language in my agent panel?

Customer context: The customer wants to change the language of their agent pa...
Home -> Frequently asked questions -> General -> Agent panel

How can I change the language of a customer portal?

Customer context: A user wants to change the language of the customer portal ...
Home -> Frequently asked questions -> General -> Languages

How can I change language translations?

Customer context: A customer wants to edit the language translations in their...
Home -> Frequently asked questions -> General -> Languages

Customer portal - Knowledge base

Quick navigation - Introduction (#Introduction) - Create an additiona...
Home -> Technical Support -> Features and functions -> Customer portal & Knowledge base

Modifying language translations and adding new custom translations

Quick Navigation - [Modifying existing default translations](#edit-default-t...
Home -> Technical Support -> Features and functions -> Languages

How to change welcome message for our chat?

Customer context: A customer wants to edit the welcome message displayed in t...
Home -> Frequently asked questions -> General -> Chats

How to change an owner of LiveAgent account

If you are the original owner of the account you are able to assign a new own...
Home -> Technical Support -> Features and functions -> LiveAgent panel -> Agents management

How to contribute new language translations for LiveAgent

We appreciate the input of our users and encourage you to contribute new lang...
Home -> Technical Support -> Features and functions -> Languages

How to change owned license parameter

Here is PHP example how you can change some license parameter: There a...
Home -> Technical Support -> Reseller/Partner program -> Partner REST API -> REST API Examples

How to change the design of the chat button?

Customer context: A customer wants to modify the appearance of their chat but...
Home -> Frequently asked questions -> General -> Design

How can I change the password of my LiveAgent account?

Customer context: A new user has signed up for a trial and wants to change th...
Home -> Frequently asked questions -> General -> Agent panel

How to change an email of an agent to an email of a deleted agent

This article can be helpful when you are trying to change an agent email to a...
Home -> Technical Support -> Troubleshooting -> Agent Panel -> Agents management

How to change the design of emojis (faces) in LiveAgent?

Customer context: The customer wants to change the design of the satisfaction...
Home -> Frequently asked questions -> General -> Design

Dynamic multi-language signature

With LiveAgent you have the ability to define an advanced agent signature tha...
Home -> Customizations -> Templates

How to change the order of knowledge base categories and articles?

Customer context: The customer wants to change the order of knowledge base ca...
Home -> Frequently asked questions -> General -> Customer portal

How do I change the LiveAgent logo?

Customer context: A customer who wants to replace the default LiveAgent logo ...
Home -> Frequently asked questions -> General -> Agent panel

Can we manage all the incoming emails for a particular email address within your system?

Customer context: The customer seeks to understand how email management works...
Home -> Frequently asked questions -> General

How long does it take to set up the entire LiveAgent system?

Customer context: The customer is looking to implement LiveAgent into their b...
Home -> Frequently asked questions -> General

Can I change the domain of my account?

Customer context: A customer wants to know how to change the domain name asso...
Home -> Frequently asked questions -> General -> Agent panel

How can I change the default reply email address in LiveAgent?

Customer context: The customer wants to know how to change default reply from...
Home -> Frequently asked questions -> General -> Emails

How can I change the size of the window with tags list?

Customer context: The customer wants to adjust the size of the window that di...
Home -> Frequently asked questions -> General

How to edit chat window system messages

In order to edit the "Calling an online representative..." and/or the "Leave ...
Home -> Customizations -> Chats -> Chat window

How to change the chat window branding

Even though there is no free option to edit the chat window footer/branding b...
Home -> Customizations -> Chats -> Chat window
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