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How can I change the text direction in LiveAgent?
Customer context: A user looking to modify the text direction in LiveAgent. ...
Updated:
May 24 (10 months ago)
Home -> Frequently asked questions -> General -> Agent panel
How to add quick language switcher to the customer portal
Quick Navigation - [Language switcher for the customer portal](#switcher) -...
Updated:
Sep 26 (6 months ago)
Home -> Customizations -> Customer portal
Can I change the date and time formats in LiveAgent?
Customer context: A customer wants to change the date and time format display...
Updated:
May 24 (10 months ago)
Home -> Frequently asked questions -> General -> Agent panel
Languages
Quick Navigation - [Selecting the language for the customer portal & my Live...
Updated:
Sep 20 (6 months ago)
Home -> Technical Support -> Features and functions -> Languages
Languages regional (metadata) settings
LiveAgent allows you to personalize language regional settings such as date a...
Updated:
Jan 12 (2 months ago)
Home -> Technical Support -> Features and functions -> Languages
Complete API reference
[Data fields formats](#dataformats) [Return messages formats](#returnmsgs) [E...
Updated:
Jan 05 (2 months ago)
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Documentation
How can I change the language of the chat widget?
Customer context: The customer wants to change the language of the chat widge...
Updated:
May 16 (10 months ago)
Home -> Frequently asked questions -> General -> Chats
How can I change the language in my agent panel?
Customer context: The customer wants to change the language of their agent pa...
Updated:
May 24 (10 months ago)
Home -> Frequently asked questions -> General -> Agent panel
How can I change the language of a customer portal?
Customer context: A user wants to change the language of the customer portal ...
Updated:
May 24 (10 months ago)
Home -> Frequently asked questions -> General -> Languages
How can I change language translations?
Customer context: A customer wants to edit the language translations in their...
Updated:
May 24 (10 months ago)
Home -> Frequently asked questions -> General -> Languages
Customer portal - Knowledge base
Quick navigation - Introduction (#Introduction) - Create an additiona...
Updated:
Jan 16, 2023
Home -> Technical Support -> Features and functions -> Customer portal & Knowledge base
Modifying language translations and adding new custom translations
Quick Navigation - [Modifying existing default translations](#edit-default-t...
Updated:
Sep 21 (6 months ago)
Home -> Technical Support -> Features and functions -> Languages
How to change welcome message for our chat?
Customer context: A customer wants to edit the welcome message displayed in t...
Updated:
May 29 (9 months ago)
Home -> Frequently asked questions -> General -> Chats
How to change an owner of LiveAgent account
If you are the original owner of the account you are able to assign a new own...
Updated:
Oct 18, 2022
Home -> Technical Support -> Features and functions -> LiveAgent panel -> Agents management
How to contribute new language translations for LiveAgent
We appreciate the input of our users and encourage you to contribute new lang...
Updated:
Sep 21 (6 months ago)
Home -> Technical Support -> Features and functions -> Languages
How to change owned license parameter
Here is PHP example how you can change some license parameter: There a...
Updated:
Jan 04, 2018
Home -> Technical Support -> Reseller/Partner program -> Partner REST API -> REST API Examples
How to change the design of the chat button?
Customer context: A customer wants to modify the appearance of their chat but...
Updated:
Jun 16 (9 months ago)
Home -> Frequently asked questions -> General -> Design
How can I change the password of my LiveAgent account?
Customer context: A new user has signed up for a trial and wants to change th...
Updated:
Jun 14 (9 months ago)
Home -> Frequently asked questions -> General -> Agent panel
How to change an email of an agent to an email of a deleted agent
This article can be helpful when you are trying to change an agent email to a...
Updated:
Aug 12, 2022
Home -> Technical Support -> Troubleshooting -> Agent Panel -> Agents management
How to change the design of emojis (faces) in LiveAgent?
Customer context: The customer wants to change the design of the satisfaction...
Updated:
May 23 (10 months ago)
Home -> Frequently asked questions -> General -> Design
Dynamic multi-language signature
With LiveAgent you have the ability to define an advanced agent signature tha...
Updated:
May 07, 2022
Home -> Customizations -> Templates
How to change the order of knowledge base categories and articles?
Customer context: The customer wants to change the order of knowledge base ca...
Updated:
Jun 13 (9 months ago)
Home -> Frequently asked questions -> General -> Customer portal
How do I change the LiveAgent logo?
Customer context: A customer who wants to replace the default LiveAgent logo ...
Updated:
Jun 16 (9 months ago)
Home -> Frequently asked questions -> General -> Agent panel
Can we manage all the incoming emails for a particular email address within your system?
Customer context: The customer seeks to understand how email management works...
Updated:
Jul 10 (8 months ago)
Home -> Frequently asked questions -> General
How long does it take to set up the entire LiveAgent system?
Customer context: The customer is looking to implement LiveAgent into their b...
Updated:
Jul 13 (8 months ago)
Home -> Frequently asked questions -> General
Can I change the domain of my account?
Customer context: A customer wants to know how to change the domain name asso...
Updated:
Jun 06 (9 months ago)
Home -> Frequently asked questions -> General -> Agent panel
How can I change the default reply email address in LiveAgent?
Customer context: The customer wants to know how to change default reply from...
Updated:
Mar 26 (2 days ago)
Home -> Frequently asked questions -> General -> Emails
How can I change the size of the window with tags list?
Customer context: The customer wants to adjust the size of the window that di...
Updated:
Jun 13 (9 months ago)
Home -> Frequently asked questions -> General
How to edit chat window system messages
In order to edit the "Calling an online representative..." and/or the "Leave ...
Updated:
May 08, 2022
Home -> Customizations -> Chats -> Chat window
How to change the chat window branding
Even though there is no free option to edit the chat window footer/branding b...
Updated:
May 08, 2022
Home -> Customizations -> Chats -> Chat window