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Hosted accounts

List of IP addresses used by SIP/call center
Despite our best effort to keep this article up to date the IP addresses might c... more
API rate limit (API requests limit)
As the hosted accounts run on our server, we have to make sure it does not get o... more
My account options
When you are using hosted account you can manage your account's billing informat... more
Domain parking guide
Normally, each hosted LiveAgent (https://www.ladesk.com) account uses a standard... more
DNS Setup - CNAME record
Set up redirection (or CNAME record) from something.mydomain.com to yourhostedac... more
List of Application servers (IP Addresses)
Our customers often ask us about the list of IP addresses of our servers so that... more
Size limit for attachments in Chat/Ticket
it's possible to attach/send 196 MB at once via chat/ticket attachment (https://... more

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