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Live chat and Help desk software for Magento

Magento 2 - [LiveAgent](https://www.liveagent.com/integrations/) plugin integ...
Home -> Technical Support -> Integrations and plugins -> Magento integration -> LiveAgent plugin for Magento 2.x

How to add an in-page form of LiveAgent into a WordPress page?

If you wish to add an in-page form of LiveAgent (https://www.liveagent.com/to...
Home -> Technical Support -> Features and functions -> Contact forms

WordPress plugin setup

We offer our own free WordPress plugin to integrate LiveAgent accounts with W...
Home -> Technical Support -> Integrations and plugins -> WordPress integration

Desk.com data migration

In LiveAgent agent panel navigate to Configuration > System > Plugins. Find t...
Home -> Technical Support -> Integrations and plugins -> Import bridges

Single sign-on example for WordPress

In this example we'll show you how can you implement simple SSO for your admi...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

Is it possible to embed the customer portal in our WordPress website somehow?

Customer context: The customer wants to know if it is possible to embed the c...
Home -> Frequently asked questions -> General

Automatic subscribers recognition in LiveAgent Knowledgebase for WordPress

In this example we'll show you how can you implement recognition of your subs...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

How do I set up a chat button on my WordPress site?

Customer context: The customer wants to add a chat button to their WordPress ...
Home -> Frequently asked questions -> General -> Chats

Do you have an option to migrate from Zoho Desk to LiveAgent?

Customer context: The customer has seen an option to migrate from Zoho Desk o...
Home -> Frequently asked questions -> General

Where can I download the LiveAgent WordPress checklist plugin?

Customer context: A customer is looking to download the LiveAgent WordPress c...
Home -> Frequently asked questions -> General

Online agents widget for WordPress

In this example we create a plugin that shows which agents are in specific de...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

How can I migrate my customer contacts from the help-desk solution I was using before?

Customer context: A customer wants to migrate their contacts from their previ...
Home -> Frequently asked questions -> General -> Contacts

Does LiveAgent provide an SDK or library for Progressive Web Application (PWA) integration?

Customer context: The customer is a developer looking to integrate LiveAgent ...
Home -> Frequently asked questions -> General

Can I use LiveAgent for task management?

Customer context: The customer wants to know if they can use LiveAgent for ta...
Home -> Frequently asked questions -> General

How to forward an entire conversation in LiveAgent?

Customer context: The customer is a user of the LiveAgent help desk software ...
Home -> Frequently asked questions -> General

Making custom translation

You can create your own custom translation of LiveAgent (https://www.liveagen...
Home -> Technical Support -> Integrations and plugins -> WordPress integration

LiveAgent Rankings - G2 Crowd

G2 Crowd is the world’s leading business software review platform dedicated t...
Home -> Awards & Certificates

LiveAgent installation

This article will guide you through a clean installation of LiveAgent. If you...
Home -> Technical Support -> Standalone installations

LiveAgent Rankings - GetApp

GetApp is the leading premium business app discovery platform on the web. The...
Home -> Awards & Certificates

Simplestat integration

Simplesat is a customer feedback survey solution. You can use it to create NP...
Home -> Technical Support -> Integrations and plugins

PrestaShop chat button integration

Table of content - Adding chat button integration script to the install...
Home -> Technical Support -> Integrations and plugins -> PrestaShop integration

LiveAgent in 2016

LiveAgent has been distinguished with industry awards from several leading B2...
Home -> Awards & Certificates

How can I export all predefined answers from LiveAgent?

Customer context: The customer is using LiveAgent’s predefined answers featur...
Home -> Frequently asked questions -> General -> Agent panel

Forum for customers

LiveAgent helpdesk software allows you to include a forum category in your cu...
Home -> Technical Support -> Features and functions -> Customer portal & Knowledge base

Ping & Traceroute

If you are not able to perform the MTR test (../795802-How-to-debug-networkin...
Home -> Technical Support -> Troubleshooting -> Performance

How can I export all canned messages from LiveAgent?

Customer context: The customer is using LiveAgent’s canned messages feature f...
Home -> Frequently asked questions -> General -> Agent panel

Creating chat buttons

[Live chat](https://www.liveagent.com/features/real-time-chat/) has the abili...
Home -> Technical Support -> Features and functions -> Live Chat

How does LiveAgent differ from its competitors?

Customer context: The customer is curious about how LiveAgent differs from it...
Home -> Frequently asked questions -> General

LiveAgent Rankings - FinancesOnline

FinancesOnline is one of the fastest-growing independent review platforms for...
Home -> Awards & Certificates

How to change an email of an agent to an email of a deleted agent

This article can be helpful when you are trying to change an agent email to a...
Home -> Technical Support -> Troubleshooting -> Agent Panel -> Agents management
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