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Can't Find Gamification

Jun 16, 2017
Eric J. Katowitz wrote
I am managing a self-hosted LiveAgent installation running 4.40.0.8.

Periodically I've been getting the Quatrefoil badge randomly.

Looking in your help center I see that badges are part of the Gamification system and are controlled by going to Configuration->System->Gamification

However, when I go to Configuration->System there is no Gamification item listed.

I've searched through several KB articles and can find nothing that explains why it isn't visible.

Thanks in advance.
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1 Answer
Jun 16, 2017
Andrej Saxon agent wrote
Can you please write us an email at support@ladesk.com? It can be cause by license you own, not all standalone LiveAgent packages offered gamification feature in teh past.

Please let us know.

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