Email

Use mail account's aliases when replying emails from LiveAgent
Companies often have a specific email setup where they have one central inbox wi... more
Configuring Mail accounts
Quick navigation - Introduction (#intro) - Connecting your own mail acc... more
How to connect Exchange Online (Office 365) shared email account
Sometimes customers had trouble setting up LiveAgent to use a shared mailbox tha... more
Connecting LiveAgent with your Gmail or G Suite account
Quick Navigation - Connecting Gmail account with hosted LiveAgent (#hosted... more
Email Piping
First of all, email piping is possible only with standalone LiveAgent installati... more
Forwarding
Mail forwarding is possible only with LiveAgent hosted accounts. If you have a s... more
Email templates
In LiveAgent you can configure Email templates (https://www.ladesk.com/features/... more
How LiveAgent recognizes SPAM
By default standalone installation of LiveAgent software doesn't really have any... more

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