Home > Forum > Feature Request: Add ability to get contact information of user in Invitation Chats

Feature Request: Add ability to get contact information of user in Invitation Chats

Dec 15 (9 months ago)
Eng Hnaseri wrote
Most of chat software have this feature. It means when there is an invitation and user accepts it, after first or second chat message, a text box appears and encoureges user to enter their email. Its really frustrating to ask for the email and enter it in user profile manually.
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8 Answers
Dec 15 (9 months ago)
Martin Svitek agent wrote
Thank you for the suggestions, we will definitely consider it.
Mar 02 (6 months ago)
Eng Hnaseri wrote
any news for this feature request?
Mar 03 (6 months ago)
Pavol agent wrote
Hello Eng, at the moment, not yet. We will keep you posted.
Apr 11 (5 months ago)
Eng Hnaseri wrote
Is this going to be added in near future? If not, I have no choice except to try another service.
Apr 11 (5 months ago)
Andrej Saxon agent wrote
Hello Eng, your suggestion was reported, but till not it was not assigned into any development milestone. Our developers are currently working on the new core of the LiveAgent.
Jun 01 (3 months ago)
jim wrote
Please add this feature to your plans.
Aug 11 (38 days ago)
Eng Hnaseri wrote
Is there any update for this feature request?
Aug 12 (38 days ago)
Martin Slastan agent wrote
Hi. Unfortunately we do not have any news to share regarding this functionality at the moment. It is not on our priority list right now.

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