Home > Technical Support > Troubleshooting > Error: No supported authentication methods found

Error: No supported authentication methods found

If you experience error message like "No supported authentication methods" found while you are adding new mail account please check if you have allowed one of the supported authentication methods on your server.

Supported SMTP/IMAP authentication methods:

  • DIGEST-MD5
  • CRAM-MD5
  • LOGIN
  • PLAIN
  • XOAUTH2

Supported POP3 authentication methods:

  • DIGEST-MD5
  • CRAM-MD5
  • LOGIN
  • PLAIN
  • APOP
  • USER

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@ladesk.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2015 QualityUnit.com, All rights reserved