Home > Technical Support > Features and functions > Branding - Replace the default LiveAgent logo

Branding - Replace the default LiveAgent logo

You can change the logo of LiveAgent to the logo of your company (replace the default LiveAgent logo).

Branding Video Setup

If you prefer video instructions over text, watch the video below:

Branding Setup

You can do so in menu Configuration > System > General of your agent panel.

 

To replace the default footer text "Powered by LiveAgent" you need to purchase the Branding free feature, and then you can configure the footer text and link.

How to remove branding from customer portal

Removing the Footer text as show in the image above will remove the branding information from your customer portal as well.

Where else will be branding removed?

Branding will be removed from all LiveAgent widgets which include the following:

  • Knowledge Base/Customer Portal
  • Live Chat windows & buttons
  • Call windows & buttons
  • Contact forms
  • Feedback forms
  • Email templates (these are fully editable)

Note: Even with the Branding free feature you will not be able to change the logo and links in Configuration > Sytem > About.

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