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Count tickets filter

Feb 06 (16 days ago)
santos wrote
One suggestion would be to show the count of tickets that have not yet been placed with status: RESOLVED within a folder (filter), sometimes there are tickets to be treated but since everything is 0, it is more difficult to remember only if a recipient responds.

Thanks,

Santos
Reply
1 Answer
Feb 06 (16 days ago)
Sebastián Slušník agent wrote
Thank you for your suggestion! I will forward it to our devs. In the meantime it may be beneficial to create a filter with all open tickets or open tickets with additional filters.

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