404: The page you're looking for was not found on this site

Please take a look at the search results below

Can I connect a hardware phone to LiveAgent?

Customer context: The customer has a hardware phone, such as a Yealink or Sno...
Home -> Frequently asked questions -> General -> Calls

How do I connect my Twilio number to my LiveAgent account?

Customer context: A customer wants to integrate their Twilio number with thei...
Home -> Frequently asked questions -> General -> Calls

How to connect my VoIP number?

Customer context: A customer wants to know how to connect their VoIP number i...
Home -> Frequently asked questions -> General -> Calls

How to make REST calls in PHP

Example of calling GET request //next example will recieve all messages fo...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Documentation

Can I connect any phone number?

Customer context: A customer wants to know if they can connect any phone numb...
Home -> Frequently asked questions -> General -> Calls

SQL Duplicate entry error in /scritps/track_visit.php

It is possible that script track_visit.php in LiveAgent subdirectory scripts...
Home -> Technical Support -> Standalone installations -> Troubleshooting

How to connect Facebook with LiveAgent standalone version

In this video I will show you how to connect Facebook with standalone version...
Home -> Video Tutorials

Can I connect an Instagram page to my LiveAgent account that is not connected to a Facebook page?

Customer context: A customer wants to connect an Instagram page to their Live...
Home -> Frequently asked questions -> General -> Social networks

Can I connect my WhatsApp number to LiveAgent?

Customer context: A customer wants to connect their WhatsApp number to LiveAg...
Home -> Frequently asked questions -> General -> Social networks

How can I connect a new Instagram page, connected to a Facebook page that is already connected to my LiveAgent account?

Customer context: A customer has a new Instagram page connected to a Facebook...
Home -> Frequently asked questions -> General -> Social networks

Unable to connect Yahoo! mail account

If you searched for this article, most likely you've got the following error ...
Home -> Technical Support -> Troubleshooting -> Email accounts

Error during socket connect: Connection timed out

This error occurs when your server is blocking connections on some port. Ple...
Home -> Technical Support -> Standalone installations -> Troubleshooting

API call to create conversation from PHP

Here is a short example how to call LiveAgent API and create a conversation w...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

Can I connect an office365 email account secured by two-step authentication to LiveAgent?

Customer context: The customer wants to add an office365 email address secure...
Home -> Frequently asked questions -> General -> Emails

Can I create multiple departments and connect different emails to each one in LiveAgent?

Customer context: A LiveAgent user wants to manage emails for multiple depart...
Home -> Frequently asked questions -> General -> Emails

Facebook application setup and Facebook page integration for standalone installations

This guide applies only to self-hosted (standalone/downloadable) LiveAgent li...
Home -> Technical Support -> Standalone installations -> Features setup

How to port out phone number to Twilio and connect it to LiveAgent

- Contact Twilio (https://www.twilio.com/help/contact), let them know you wan...
Home -> Technical Support -> Tips & Tricks

Connecting Google account as outgoing email account

LiveAgent uses Google OAuth authentication to connect with your Gmail account...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Connecting Microsoft account as outgoing email account

When connecting Outlook/Office 365 account with a standalone LiveAgent licens...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Connecting Google account as incoming email account

LiveAgent uses Google OAuth authentication to connect with your Gmail account...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts

Cron job is set up, but it is not executed

When cron job is set up but not executing, and you have no idea why, create s...
Home -> Technical Support -> Standalone installations -> Troubleshooting

Email accounts configuration introduction

LiveAgent (https://www.liveagent.com/) software allows you to connect your em...
Home -> Technical Support -> Features and functions -> Email accounts

Complete API reference

[Data fields formats](#dataformats) [Return messages formats](#returnmsgs) [E...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Documentation

Connecting email address via SMTP as outgoing email account

If you have an email account from a different provider than Google (https://s...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Outgoing Email Accounts

Twilio or Facebook problem: Problem with SSL CE...

Can be resolved by modifying php.ini add this line to your php.ini: curl....
Home -> Technical Support -> Standalone installations -> Troubleshooting

LiveAgent Requirements

Before you order LiveAgent, please check if your server meets the following r...
Home -> Technical Support -> Standalone installations

Single sign-on generic example

In this example we'll show you how you can implement simple single sign-on (S...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

IVR examples

We've prepared for you several IVR examples covering standard IVR trees. Not...
Home -> Technical Support -> Features and functions -> Call Center -> IVR

How to set a timezone in downloadable licenses

From version 5.13 the setting of time zone has been moved to database table q...
Home -> Technical Support -> Standalone installations -> FAQ

Connecting Microsoft account as incoming email account

When connecting Outlook/Office 365 account with a standalone LiveAgent licens...
Home -> Technical Support -> Features and functions -> Email accounts -> Configuring Incoming Email Accounts
×