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PrestaShop chat button integration

Table of content - Adding chat button integration script to the install...
Home -> Technical Support -> Integrations and plugins -> PrestaShop integration

How can I create a chat button in LiveAgent?

Customer context: The customer is using LiveAgent and wants to add a chat but...
Home -> Frequently asked questions -> General -> Chats

How to display a custom message to the customer after chat

Sometimes you want to display a custom message to the customer when your chat...
Home -> Customizations -> Chats -> Chat window

The chat button is still offline even I am logged in

If you have problems with your chat button (https://www.liveagent.com/feature...
Home -> Technical Support -> Troubleshooting -> Live chat

How to change the design of the chat button?

Customer context: A customer wants to modify the appearance of their chat but...
Home -> Frequently asked questions -> General -> Design

Why does online/offline button not appear, nevertheless agent is online/offline?

In case of online button (https://www.liveagent.com/features/real-time-chat/)...
Home -> Technical Support -> Troubleshooting -> Live chat

Button.onOnline(), Button.onOffline()

Sometimes you might need to execute some custom javascript code just after a ...
Home -> Technical Support -> LiveAgent API -> JavaScript API

Automatically enable/disable chat button during business hours

Normally LiveAgent chat buttons are displayed on a website when there is at l...
Home -> Technical Support -> Integrations and plugins -> Advanced widgets integrations

How to place the chat button in a fixed/specific position on my website?

Customer context: A customer wants to place the chat button in a fixed or spe...
Home -> Frequently asked questions -> General -> Chats

Shopify chat button integration

The "Shopify integration with chat button" plugin allows you to add a chat bu...
Home -> Technical Support -> Integrations and plugins

How to integrate chat button into customer portal

If you want to display a chat button in your customer portal, follow these st...
Home -> Customizations -> Customer portal

Facebook page chat button integration

NOTE: Your LiveAgent installation must be available via HTTPS://, because Fac...
Home -> Technical Support -> Integrations and plugins

How to create Live Chat button using REST API

You can add live chat button (https://www.liveagent.com/features/real-time-ch...
Home -> Technical Support -> LiveAgent API -> REST API -> API v1 -> Examples

Is it necessary to add the chat button script manually to our Shopify store or do you have a plugin for it?

Customer context: The customer is using a Shopify store and wants to know whe...
Home -> Frequently asked questions -> General

Chat button is not visible in Thrivecart

If you're using Thrivecart and inserting LiveAgent button integration code as...
Home -> Technical Support -> Troubleshooting -> Live chat

How can I fix the chat window and chat button issues on my website?

Customer context: The customer has implemented LiveAgent on their website and...
Home -> Frequently asked questions -> General -> Chats

Shift4Shop chat button integration

It is quite easy to integrate your Shift4Shop (https://www.shift4shop.com/) w...
Home -> Technical Support -> Integrations and plugins

Can I create a WhatsApp chat button?

Customer context: The customer is seeking information on how to incorporate a...
Home -> Frequently asked questions -> General -> Social networks

Can I make the chat window appear the same way on mobile as on desktop?

Customer context: A customer who wants to make the chat window appear consist...
Home -> Frequently asked questions -> General -> Chats

Can I integrate the chat button or contact form into my customer portal?

Customer context: A customer wants to integrate a chat button or contact form...
Home -> Frequently asked questions -> General -> Customer portal

Custom button with hideable section

If you wish to design your own button from scratch and you'd like it to inclu...
Home -> Technical Support -> Integrations and plugins -> Advanced widgets integrations

How can I add a chat button on eBay?

Customer context: A customer selling products on eBay wants to add a LiveAgen...
Home -> Frequently asked questions -> Misdirected Inquiries

Can I display a chat button on multiple websites?

Customer context: The customer wants to display a chat button on multiple web...
Home -> Frequently asked questions -> General -> Limits

I have placed the chat button integration code on a website. The button is active but not visible on the website. What to do?

Customer context: A customer has integrated a live chat code into their websi...
Home -> Frequently asked questions -> General

How chat button animations look like

Animate your chat buttons (https://www.liveagent.com/features/chat-button-ani...
Home -> Video Tutorials

Why is my contact widget (chat button, contact form, call button) not displayed after adding the code to the website?

Customer context: A customer has added the LiveAgent contact widget code to t...
Home -> Frequently asked questions -> General

How to customize chat button size for mobile view

Depending on the mobile configuration of your site, chat button might sometim...
Home -> Customizations -> Chats -> Online button

Wix chat button integration

First of all you need to have a button created (https://support.liveagent.com...
Home -> Technical Support -> Integrations and plugins

Can we set default hours for chat button to be visible on our page?

Customer context: A user who wants to display the chat button on their websit...
Home -> Frequently asked questions -> General -> Chats

How do I set up a chat button on my WordPress site?

Customer context: The customer wants to add a chat button to their WordPress ...
Home -> Frequently asked questions -> General -> Chats
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